Monitoring Progress and Making Adjustments

Step 4 in our Small Business Health Check! This step we’ll focus on monitoring your progress and making adjustments to ensure continuous improvement.

Why Monitor and Adjust? Regularly monitoring your business activities and making necessary adjustments ensures that you stay on track with your goals and can adapt to any changes in the market.

Key Areas to Monitor

1. Key Performance Indicators (KPIs)
   • Track KPIs such as sales, customer acquisition cost, and website traffic.
   • Use these metrics to assess your business performance.
2. Customer Feedback
   • Collect feedback from customers through surveys, reviews, and direct interactions.
   • Use this feedback to improve your products, services, and customer experience.
3. Financial Health
   • Regularly review your financial statements, including profit and loss, cash flow, and balance sheet.
   • Make adjustments to your budget and spending as needed.

Action Steps

• Set up a system for tracking KPIs.
• Implement a process for collecting and analysing customer feedback.
• Schedule regular financial reviews to monitor your business health.

By staying vigilant and adaptable, you can ensure your business remains healthy and competitive. If you need ongoing support, don’t hesitate to reach out.

Need help with your branding kit? Feel free to reach out!